From a buried inbox to quotes in minutes.
How a leading enterprise freight forwarder automated its entire inquiry-to-quote desk with Intemo, and saw the revenue impact inside the first quarter.
A leading enterprise freight forwarder in India, handling 1000+ inquiries every month across air and sea, with 12 branches operating pan-India.
A quoting desk drowning in manual work.
Manual email reading, logging and data entry for every single inquiry.
Rate fetching across multiple carrier portals was slow and error-prone.
Quotes built from scratch in Excel each time, no templates, no automation.
No centralised tracking, 15–20% of inquiries missed at peak.
One automated flow, inbox to client.
Intemo's agents took over the full inquiry-to-quote loop, reading the inbox, fetching rates, building the quote and sending it back.
Inquiry received
Only RFQ & inquiry emails were read automatically from the inbox.
Rates fetched
Pulled instantly from multiple sources, rate sheets, spot rates, agents & carrier emails.
Quotation built
A professional template auto-populated from the fetched rates, with all fields filled.
Sent to client
Quotes dispatched in minutes, not hours or days, with minimal manual effort.
Measurable within the first quarter.
“Before Intemo, our team was buried in emails. We were losing inquiries we didn't even know had come in. Within four weeks of going live, our quote output tripled. The revenue impact was visible within the first quarter.”VP, Sales
Run the same play on your desk.
See the inquiry-to-quote agents work on your own lanes, and model the impact on your numbers.